{"id":6692,"date":"2024-05-08T14:52:55","date_gmt":"2024-05-08T11:52:55","guid":{"rendered":"https:\/\/staging.voittogroup.com\/turning-customer-insight-into-a-growth-engine-for-your-business\/"},"modified":"2026-03-20T13:59:20","modified_gmt":"2026-03-20T11:59:20","slug":"turning-customer-insight-into-a-growth-engine-for-your-business","status":"publish","type":"post","link":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/","title":{"rendered":"How to build customer insight as an engine for growth?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6692\" class=\"elementor elementor-6692 elementor-4346\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2819afa e-con-full e-flex e-con e-parent\" data-id=\"2819afa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19b40a3 elementor-widget elementor-widget-text-editor\" data-id=\"19b40a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you want to understand your customers&#8217; needs and expectations in depth? Our Customer Insight service is designed to bring out the very insights that will help your business achieve sustainable growth. This service takes customer insight to a whole new level, giving you a competitive edge in the marketplace.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c9cf9a e-con-full osiomargin e-flex e-con e-parent\" data-id=\"4c9cf9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-41e6865 e-con-full e-flex e-con e-child\" data-id=\"41e6865\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a0edba elementor-widget elementor-widget-heading\" data-id=\"2a0edba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What is Customer Insight?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a59af7 elementor-widget elementor-widget-text-editor\" data-id=\"5a59af7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customer Insight is a customer insight service that combines traditional methods with an innovative approach. Our service enables you to identify the key drivers of your customers&#8217; success and create strategies to improve the value and growth of your business. <\/p><p>In this service, we set clear objectives to focus on and help you select the best target groups to get the most comprehensive picture of your customers&#8217; needs and expectations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-07bcc41 e-con-full e-flex e-con e-child\" data-id=\"07bcc41\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70f4d53 elementor-widget elementor-widget-image\" data-id=\"70f4d53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1300\" height=\"974\" src=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/12\/customer-insight.jpg\" class=\"attachment-full size-full wp-image-3988\" alt=\"\" srcset=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/12\/customer-insight.jpg 1300w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/12\/customer-insight-300x225.jpg 300w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/12\/customer-insight-1024x767.jpg 1024w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/12\/customer-insight-768x575.jpg 768w\" sizes=\"(max-width: 1300px) 100vw, 1300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e32414 e-con-full osiomargin e-flex e-con e-parent\" data-id=\"6e32414\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-28db289 e-con-full e-flex e-con e-child\" data-id=\"28db289\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-956165b elementor-widget elementor-widget-image\" data-id=\"956165b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/ci-1-1024x576.jpg\" class=\"attachment-large size-large wp-image-6694\" alt=\"\" srcset=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/ci-1-1024x576.jpg 1024w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/ci-1-300x169.jpg 300w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/ci-1-768x432.jpg 768w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/ci-1-1536x864.jpg 1536w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/ci-1.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd6ae6e e-con-full e-flex e-con e-child\" data-id=\"bd6ae6e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a3d467 elementor-widget elementor-widget-heading\" data-id=\"6a3d467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why choose Customer Insight?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61bed9a elementor-widget elementor-widget-text-editor\" data-id=\"61bed9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here are reasons why our Customer Insight service is an excellent choice for your business:<\/p><ul><li><strong>Deep customer understanding:<\/strong> we are not satisfied with a superficial analysis. Our service dives deep into your customers&#8217; behaviour, needs and expectations. <\/li><li><strong>Clear objectives:<\/strong> we set clear objectives for improving customer understanding, which helps focus resources on the right areas.<\/li><li><strong>Creating value:<\/strong> we help you identify where your business can create value for your customers, leading to better business results.<\/li><li><strong>Innovative analysis:<\/strong> we use cutting-edge technology and analyse results thematically to identify significant trends and draw conclusions that support your business growth.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78d970e e-con-full osiomargin e-flex e-con e-parent\" data-id=\"78d970e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-e783306 e-con-full e-flex e-con e-child\" data-id=\"e783306\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43d10e6 elementor-widget elementor-widget-heading\" data-id=\"43d10e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The steps of Customer Insight  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6c6df7 e-grid e-con-full e-con e-child\" data-id=\"f6c6df7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-2d1520a e-con-full box-shadow e-flex e-con e-child\" data-id=\"2d1520a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebda576 elementor-widget elementor-widget-image\" data-id=\"ebda576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"599\" src=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/04\/vaihe3-1024x767.jpg\" class=\"attachment-large size-large wp-image-4297\" alt=\"\" srcset=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/04\/vaihe3-1024x767.jpg 1024w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/04\/vaihe3-300x225.jpg 300w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/04\/vaihe3-768x575.jpg 768w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/04\/vaihe3.jpg 1300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bcf2cc8 e-con-full e-flex e-con e-child\" data-id=\"bcf2cc8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8c1b3c elementor-widget elementor-widget-heading\" data-id=\"b8c1b3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">1. Defining objectives and selecting target groups<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f2487d elementor-widget elementor-widget-text-editor\" data-id=\"6f2487d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The first step is to define what you want to achieve through customer insight. We help you select the right target groups, such as new, long-standing, lost or particularly interesting customer groups. This step is important because it guides the design of the whole process.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cc50cb e-con-full box-shadow e-flex e-con e-child\" data-id=\"5cc50cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89a4d16 elementor-widget elementor-widget-image\" data-id=\"89a4d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"484\" src=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/02\/tavoitteet-ja-haasteet-1024x619.jpg\" class=\"attachment-large size-large wp-image-3895\" alt=\"\" srcset=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/02\/tavoitteet-ja-haasteet-1024x619.jpg 1024w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/02\/tavoitteet-ja-haasteet-300x181.jpg 300w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/02\/tavoitteet-ja-haasteet-768x464.jpg 768w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/02\/tavoitteet-ja-haasteet-1536x928.jpg 1536w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/02\/tavoitteet-ja-haasteet.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e09eb76 e-con-full e-flex e-con e-child\" data-id=\"e09eb76\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b3449f elementor-widget elementor-widget-heading\" data-id=\"0b3449f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">2. Design and implementation of surveys and interviews<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-809ccd5 elementor-widget elementor-widget-text-editor\" data-id=\"809ccd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We design surveys and interviews based on your business objectives. We carry them out carefully to gather in-depth information about your customers. We use a variety of methods, such as preliminary surveys and key informant interviews, to get a comprehensive picture of your customers&#8217; needs.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f915fa3 e-con-full box-shadow e-flex e-con e-child\" data-id=\"f915fa3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d76483 elementor-widget elementor-widget-image\" data-id=\"3d76483\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"599\" src=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/10\/menetelmatjatyokalut1-1024x767.jpg\" class=\"attachment-large size-large wp-image-3446\" alt=\"\" srcset=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/10\/menetelmatjatyokalut1-1024x767.jpg 1024w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/10\/menetelmatjatyokalut1-300x225.jpg 300w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/10\/menetelmatjatyokalut1-768x575.jpg 768w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/10\/menetelmatjatyokalut1.jpg 1300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c516201 e-con-full e-flex e-con e-child\" data-id=\"c516201\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a829fb3 elementor-widget elementor-widget-heading\" data-id=\"a829fb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">3. Customer Insight analysis\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab11546 elementor-widget elementor-widget-text-editor\" data-id=\"ab11546\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOnce the surveys and interviews have been carried out, we will analyse the results by theme and identify significant trends. This analysis will allow you to make informed decisions to improve customer relationships and identify opportunities to improve the customer experience. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27350d4 e-con-full box-shadow e-flex e-con e-child\" data-id=\"27350d4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-736be05 elementor-widget elementor-widget-image\" data-id=\"736be05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/09\/4-1024x512.jpg\" class=\"attachment-large size-large wp-image-4612\" alt=\"\" srcset=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/09\/4-1024x512.jpg 1024w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/09\/4-300x150.jpg 300w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/09\/4-768x384.jpg 768w, https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/09\/4.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a959100 e-con-full e-flex e-con e-child\" data-id=\"a959100\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-184913f elementor-widget elementor-widget-heading\" data-id=\"184913f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">4. Dissemination and monitoring of results\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85f05ac elementor-widget elementor-widget-text-editor\" data-id=\"85f05ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the final step, we will create an action plan to help you put the results into practice. This plan will include responsibilities, timelines and monitoring methods to ensure that customer insight delivers tangible benefits to your business. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5af628 e-con-full osiomargin e-flex e-con e-parent\" data-id=\"b5af628\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c9834b elementor-widget elementor-widget-heading\" data-id=\"9c9834b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Are you ready for better customer understanding?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e0908 elementor-widget elementor-widget-text-editor\" data-id=\"a3e0908\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our Customer Insight service can be a key factor in the growth of your business. If you want a deeper understanding of your customers and to improve your business strategies, we are ready to help. Book an appointment for a growth meeting and let&#8217;s discuss how we can help your business succeed!  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8de7b10 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"8de7b10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/voittogroup.com\/en\/book-an-appointment\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"13.915\" height=\"9.507\" viewBox=\"0 0 13.915 9.507\"><defs><clipPath id=\"clip-path\"><rect id=\"Rectangle_7\" data-name=\"Rectangle 7\" width=\"13.915\" height=\"9.507\"><\/rect><\/clipPath><\/defs><g id=\"Group_5\" data-name=\"Group 5\" transform=\"translate(7 0)\"><g id=\"Group_4\" data-name=\"Group 4\" transform=\"translate(-7 0)\" clip-path=\"url(#clip-path)\"><path id=\"Path_11\" data-name=\"Path 11\" d=\"M.974,1.188,3.7,3.913H-7v1.68H3.7L.974,8.318,2.162,9.506,6.915,4.753,2.162,0Z\" transform=\"translate(7 0)\"><\/path><\/g><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us and book an appointment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62a3c45 e-con-full e-flex e-con e-parent\" data-id=\"62a3c45\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75948cd elementor-widget elementor-widget-image\" data-id=\"75948cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/03\/mikko.jpg\" class=\"attachment-large size-large wp-image-2116\" alt=\"\" srcset=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/03\/mikko.jpg 1000w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/03\/mikko-300x300.jpg 300w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/03\/mikko-150x150.jpg 150w, https:\/\/voittogroup.com\/wp-content\/uploads\/2023\/03\/mikko-768x768.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0602966 e-con-full e-flex e-con e-child\" data-id=\"0602966\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04d65f2 elementor-widget elementor-widget-heading\" data-id=\"04d65f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Co-Founder\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fafcb5 elementor-widget elementor-widget-heading\" data-id=\"4fafcb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mikko Fransila<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fba463 elementor-widget elementor-widget-heading\" data-id=\"6fba463\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">BSc (Hons)\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do you want to understand your customers&#8217; needs and expectations in depth? Our Customer Insight service is designed to bring out the very insights that will help your business achieve sustainable growth. This service takes customer insight to a whole new level, giving you a competitive edge in the marketplace. What is Customer Insight? Customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6693,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-6692","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to build customer insight as an engine for growth? | Voitto Group Oy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to build customer insight as an engine for growth? | Voitto Group Oy\" \/>\n<meta property=\"og:description\" content=\"Do you want to understand your customers&#8217; needs and expectations in depth? Our Customer Insight service is designed to bring out the very insights that will help your business achieve sustainable growth. This service takes customer insight to a whole new level, giving you a competitive edge in the marketplace. What is Customer Insight? Customer [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/\" \/>\n<meta property=\"og:site_name\" content=\"Voitto Group Oy\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-08T11:52:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-20T11:59:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/customerinsight_blogi.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/#\\\/schema\\\/person\\\/75ded1f6f4c1a6a09b2d66bb86491cef\"},\"headline\":\"How to build customer insight as an engine for growth?\",\"datePublished\":\"2024-05-08T11:52:55+00:00\",\"dateModified\":\"2026-03-20T11:59:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/\"},\"wordCount\":501,\"image\":{\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/voittogroup.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/customerinsight_blogi.jpg\",\"articleSection\":[\"blog\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/\",\"url\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/\",\"name\":\"How to build customer insight as an engine for growth? | Voitto Group Oy\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/voittogroup.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/customerinsight_blogi.jpg\",\"datePublished\":\"2024-05-08T11:52:55+00:00\",\"dateModified\":\"2026-03-20T11:59:20+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/#\\\/schema\\\/person\\\/75ded1f6f4c1a6a09b2d66bb86491cef\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/#primaryimage\",\"url\":\"https:\\\/\\\/voittogroup.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/customerinsight_blogi.jpg\",\"contentUrl\":\"https:\\\/\\\/voittogroup.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/customerinsight_blogi.jpg\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/turning-customer-insight-into-a-growth-engine-for-your-business\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Etusivu\",\"item\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to build customer insight as an engine for growth?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/\",\"name\":\"Voitto Group Oy\",\"description\":\"When you have a business challenge, we&#039;ll be there\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/#\\\/schema\\\/person\\\/75ded1f6f4c1a6a09b2d66bb86491cef\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9320de6094211b386637b12943cc015ce4b2df33bce7ab162c8dd9653f2507aa?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9320de6094211b386637b12943cc015ce4b2df33bce7ab162c8dd9653f2507aa?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9320de6094211b386637b12943cc015ce4b2df33bce7ab162c8dd9653f2507aa?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\\\/\\\/hellopohja.sivustamo.com\"],\"url\":\"https:\\\/\\\/voittogroup.com\\\/en\\\/author\\\/tuki\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to build customer insight as an engine for growth? | Voitto Group Oy","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/","og_locale":"en_US","og_type":"article","og_title":"How to build customer insight as an engine for growth? | Voitto Group Oy","og_description":"Do you want to understand your customers&#8217; needs and expectations in depth? Our Customer Insight service is designed to bring out the very insights that will help your business achieve sustainable growth. This service takes customer insight to a whole new level, giving you a competitive edge in the marketplace. What is Customer Insight? Customer [&hellip;]","og_url":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/","og_site_name":"Voitto Group Oy","article_published_time":"2024-05-08T11:52:55+00:00","article_modified_time":"2026-03-20T11:59:20+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/customerinsight_blogi.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/#article","isPartOf":{"@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/"},"author":{"name":"admin","@id":"https:\/\/voittogroup.com\/en\/#\/schema\/person\/75ded1f6f4c1a6a09b2d66bb86491cef"},"headline":"How to build customer insight as an engine for growth?","datePublished":"2024-05-08T11:52:55+00:00","dateModified":"2026-03-20T11:59:20+00:00","mainEntityOfPage":{"@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/"},"wordCount":501,"image":{"@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/#primaryimage"},"thumbnailUrl":"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/customerinsight_blogi.jpg","articleSection":["blog"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/","url":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/","name":"How to build customer insight as an engine for growth? | Voitto Group Oy","isPartOf":{"@id":"https:\/\/voittogroup.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/#primaryimage"},"image":{"@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/#primaryimage"},"thumbnailUrl":"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/customerinsight_blogi.jpg","datePublished":"2024-05-08T11:52:55+00:00","dateModified":"2026-03-20T11:59:20+00:00","author":{"@id":"https:\/\/voittogroup.com\/en\/#\/schema\/person\/75ded1f6f4c1a6a09b2d66bb86491cef"},"breadcrumb":{"@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/#primaryimage","url":"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/customerinsight_blogi.jpg","contentUrl":"https:\/\/voittogroup.com\/wp-content\/uploads\/2024\/05\/customerinsight_blogi.jpg","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/voittogroup.com\/en\/turning-customer-insight-into-a-growth-engine-for-your-business\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Etusivu","item":"https:\/\/voittogroup.com\/en\/"},{"@type":"ListItem","position":2,"name":"How to build customer insight as an engine for growth?"}]},{"@type":"WebSite","@id":"https:\/\/voittogroup.com\/en\/#website","url":"https:\/\/voittogroup.com\/en\/","name":"Voitto Group Oy","description":"When you have a business challenge, we&#039;ll be there","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/voittogroup.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/voittogroup.com\/en\/#\/schema\/person\/75ded1f6f4c1a6a09b2d66bb86491cef","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9320de6094211b386637b12943cc015ce4b2df33bce7ab162c8dd9653f2507aa?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9320de6094211b386637b12943cc015ce4b2df33bce7ab162c8dd9653f2507aa?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9320de6094211b386637b12943cc015ce4b2df33bce7ab162c8dd9653f2507aa?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/hellopohja.sivustamo.com"],"url":"https:\/\/voittogroup.com\/en\/author\/tuki\/"}]}},"_links":{"self":[{"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/posts\/6692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/comments?post=6692"}],"version-history":[{"count":5,"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/posts\/6692\/revisions"}],"predecessor-version":[{"id":10233,"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/posts\/6692\/revisions\/10233"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/media\/6693"}],"wp:attachment":[{"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/media?parent=6692"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/categories?post=6692"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/voittogroup.com\/en\/wp-json\/wp\/v2\/tags?post=6692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}